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Frequently Asked Questions (FAQ)

1. What services does White Feather Confinement Center provide?

We offer comprehensive postnatal care for mothers and babies, including baby care, mother care, nutritious confinement meals, postnatal wellness programs, and educational classes for parents.

2. What types of rooms are available?

We provide three types of rooms:

  • Comfort Suite: Cozy and well-equipped for mothers.

  • Deluxe Suite: More spacious with additional amenities and options for your husband to stay.

  • Premium Suite: Luxurious, featuring a separate living area and upgraded facilities.

3. Are meals included during my stay?

Yes, we provide 5 nutritious meals daily, including traditional and modern confinement recipes. We also offer herbal tonic soup, free-flow red date drinks, and a well-stocked pantry.

4. What kind of baby care is available?

Our baby care services include:

  • 24/7 nursing care with a 1:3 nurse-to-baby ratio.

  • Daily health monitoring and soothing baby baths.

  • Access to baby cams via our mobile app for peace of mind.

  • Provision of premium diapers and clothing.

5. What postnatal care is offered to mothers?

Mothers receive:

  • Comprehensive medical care under obstetrician supervision.

  • Complimentary postnatal massage and hair wash.

  • 24/7 nursing support.

  • Guidance on breastfeeding and postpartum recovery.

6. Are there wellness programs available?

Yes, we offer traditional Malay postpartum massages, yoga, physical activities, and relaxing treatments like herbal baths and facials to support recovery and rejuvenation.

7. Can my husband stay with me?

Yes, husbands are welcome to stay in our Deluxe Suite and Premium Suite for added family comfort and support.

8. Is transportation provided?

Yes, we offer in-house transportation services for hospital pickups, drop-offs, and doctor appointments, ensuring ease and convenience during your stay.

9. How is hygiene and safety maintained?

We prioritize hygiene with:

  • Weekly room sterilization.

  • Medical-grade air purifiers and UV sterilizers in nurseries.

  • 24/7 CCTV surveillance and secure access cards.

10. What educational programs are offered for parents?

Our parenting classes and workshops cover topics like:

  • Infant care (bathing, diapering, soothing techniques).

  • Breastfeeding strategies and sleep routines.

  • Postpartum recovery and newborn health talks.

11. Can I visit before booking?

Yes, we encourage visits to our center. Please contact us to schedule a guided tour and learn more about our services.

12. How do I book my stay?

You can book directly through our website or contact our team for assistance. A deposit is required to confirm your reservation.

13. What is the cancellation policy?

Cancellations made at least 30 days before check-in will forfeit the deposit. Additional charges may apply for cancellations within 30 days of check-in.

14. Are walk-in wellness services available?

Yes, our postpartum massages and wellness treatments are open to both in-house clients and walk-in customers.

15. How can I contact White Feather Confinement Center?

You can reach us via:

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